Arp, Kirsten and Wegner, Karin (2014) Crisis management and Organic Foods Industry: How to keep consumer confidence in times of negative media coverage. Paper at: IFOAM Organic World Congress 2014, Istanbul, Turkey, 13-15 October 2014. [Completed]
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Summary in the original language of the document
Consumer confidence is a very important basis for further development of the Organic Food Sector worldwide. But consumer confidence can be destroyed through (Organic) food crisis or scandals. That is why it is very important to be prepared as an individual company and as the sector as a whole. Crisis management like a crisis plan and issue management can minimize the reputational and financial damage.
EPrint Type: | Conference paper, poster, etc. |
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Type of presentation: | Paper |
Keywords: | crisis management, crisis communication |
Agrovoc keywords: | Language Value URI English risk management http://aims.fao.org/aos/agrovoc/c_37934 English Keeping quality http://aims.fao.org/aos/agrovoc/c_4082 English consumer protection http://aims.fao.org/aos/agrovoc/c_1826 |
Subjects: | Values, standards and certification > Consumer issues Knowledge management > Education, extension and communication |
Research affiliation: | Germany > Organic Processors and Traders Association International Conferences > 2014: 18th IFOAM OWC Practitioners Track |
Deposited By: | Arp, Kirsten |
ID Code: | 23616 |
Deposited On: | 29 Jan 2015 14:14 |
Last Modified: | 29 Jan 2015 14:14 |
Document Language: | English |
Status: | Unpublished |
Refereed: | Not peer-reviewed |
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